We highly value the protection of intellectual property rights, including copyrights, trademarks, patents, design rights, and trade secrets. We are committed to safeguarding these rights and ensuring that all products and images displayed on our website comply with applicable laws and regulations. However, due to the wide variety of products we offer, unintentional oversights may occasionally occur.
If you are an intellectual property owner or an authorized representative and believe that any content on our website infringes upon your rights, please contact us promptly. We are committed to taking swift and appropriate action upon verification to protect your legitimate interests.
To submit a copyright or trademark infringement notice, please send the following information to: [email protected]
- Proof of identity, confirming that you are the rightful owner of the intellectual property or an authorized representative;
- A detailed description of the copyrighted work or material in question, including its exact location on our website (www.koohashop.com);
- Sufficient contact information, such as your address, telephone number, or email address, to allow us to reach you;
- A statement that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law;
- Identification of the intellectual property rights that you believe have been infringed (e.g., “XYZ Copyright” or “ABC Trademark, Registration No. 123456, registered on January 1, 2004”);
- For trademark claims, please provide the trademark registration number or proof of first use, the URL(s) of the allegedly infringing content, and any additional documentation demonstrating your ownership or authorization.
Please note that the email address [email protected] is designated solely for intellectual property-related complaints. For other inquiries, please contact our customer support team.
We take all legitimate and well-founded complaints seriously and will handle them with due diligence. Please be aware that submitting false or misleading infringement claims may result in legal liability, including damages and legal fees. If you are uncertain about your claim, we recommend consulting a qualified legal professional before submitting a notice.
We appreciate your commitment to protecting intellectual property rights and look forward to working together to maintain a fair and compliant marketplace.